FAQ

Our Process Explained

FAQ Sakoy Cleaning

Welcome to Sakoy Cleaning's FAQ page! Here, we’ve answered some of the most common questions about our services to help you better understand how we can meet your cleaning needs. If you don’t find the information you’re looking for, feel free to get in touch with us directly.
1. What services does Sakoy Cleaning offer?

We provide a wide range of cleaning services, including: Residential Cleaning: Regular, deep, and one-off cleaning for homes. Commercial Cleaning: Office spaces, retail stores, and other business premises. End of Tenancy Cleaning: Comprehensive cleaning to help tenants get their deposit back.
2. Do you provide your own cleaning supplies and equipment?

Yes, but only if requested and with an additional charge.
3. How do I book a cleaning service?

Booking is easy! You can contact us via phone, email, or our online booking form. Choose your preferred date and time, and we’ll handle the rest.
4. Can I cancel or reschedule my booking?

Yes, we understand that plans can change. Please provide at least 24 hours' notice to cancel or reschedule without incurring a fee.
5. What should I do before the cleaners arrive?

To ensure a smooth process, please remove any personal items or clutter. This allows our team to focus on delivering the best cleaning results.
6. Can I trust your team in my absence?

Absolutely. Our cleaners are reliable and trustworthy professionals. Many of our clients are happy to provide access to their homes or offices while they’re away.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We only accept card payments. This ensures a secure and convenient transaction process for all our clients.

Cancellation Policy

We understand that plans can change. Please provide at least 24 hours' notice to cancel or reschedule without incurring a fee.

Satisfaction Guarantee

At Sakoy Cleaning, your satisfaction is our top priority. We are committed to delivering the highest standards of cleaning services and ensuring every corner of your space meets your expectations.